Shipping Policy
Shipping Policy
This Shipping Policy describes how Luna Luxe(“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
- US 2-6 Business days
- Worldwide 14-21 Business days
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 1-2 business days to appear. You can track your package using the link provided.
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at lunaluxe@gmail.com and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
📧 lunaluxe@gmail.com